777bd pro's Privacy Policy

1 Introduction

777bd pro (referred to hereinafter as "we", "us", or "the platform") operates an online gaming and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect about you when you use our website, register an account, or use any of our services, and how that information is used.

Before reading this policy, we recommend reviewing our Terms and Conditions, as both documents together govern your relationship with our services. By using our platform, you are considered to have agreed to the terms of this Privacy Policy.

2 What Information We Collect

777bd pro may collect the following types of information as necessary to provide you with our services.

2.1 Information Provided at Registration

When you create an account on our platform, the following information is collected directly from you:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport details (where applicable)
• Residential address
• Preferred payment method details (such as bKash, Nagad, or Rocket number)

2.2 Automatically Collected Information

When you browse our website or use our app, certain information is collected automatically for technical reasons:

• IP address and device type
• Browser and operating system information
• Activity logs on the website (login times, game play history, deposit and withdrawal records)
• Session data collected through cookies and similar tracking technologies
• Your preferences and browsing patterns

2.3 Information Received from Third Parties

For the purposes of payment verification, identity confirmation, or fraud prevention, we may occasionally receive limited information from payment processors or identity verification services. In such cases, information is used solely for the specified purpose.

3 How Information Is Used

777bd pro uses collected information only for legitimate, service-related purposes. The various purposes are outlined below:

3.1 Account Management and Service Delivery

• Creating, verifying, and maintaining your account
• Processing deposits and withdrawals (via bKash, Nagad, Rocket, and bank transfer)
• Keeping records of gaming history, balance, and transactions
• Providing bonuses, promotions, and VIP benefits

3.2 Security and Fraud Prevention

• Detecting unauthorised access and suspicious activity
• Preventing multiple accounts or bonus misuse
• Verifying the legitimacy of transactions
• Monitoring gaming behaviour to support responsible gaming

3.3 Communication and Support

• Providing 24/7 customer support via live chat or email
• Sending important notifications about account activity
• Helping resolve technical issues
• Sending OTPs and security-related messages

3.4 Service Improvement

By analysing overall user behaviour, we improve our platform's game selection, user interface, and general experience. This analysis is done on aggregated data without using personally identifiable information.

4 Sharing Information with Third Parties

777bd pro never sells, rents, or shares your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing, identity verification, and technical services. These partners are given access only to the information needed to carry out their specific tasks. They may not use this information for any other purpose or share it with further third parties.

4.2 Legal Obligations

We may be required to disclose information to comply with applicable laws in Bangladesh, court orders, or directions from lawful authorities. Any such disclosure will always be made within the applicable legal framework.

4.3 With Your Consent

Outside the circumstances mentioned above, we will only share information with your explicit consent. Your permission will always be sought before information is used for marketing or promotional purposes.

5 Data Security Measures

777bd pro employs industry-standard technical and organisational measures to keep your information secure. The key components of our security framework are:

• SSL Encryption: All communications on our platform are encrypted using SSL technology, which prevents third-party access while data is in transit.
• Secure Servers: Your information is stored in secure data centres equipped with firewalls and access controls.
• Access Controls: Only authorised staff can access your information, and a log is kept of every access.
• Regular Security Reviews: We conduct regular security audits and identify and address potential vulnerabilities promptly.
• Password Protection: Your password is stored in hashed form — it is never stored in plain readable text.

Please note that no method on the internet is 100% secure. While we maintain the highest security measures, you should also stay careful with your own account — such as using a strong password and not sharing your login details with anyone.

6 Cookie Policy

Cookies are small text files stored on your device that help our website remember your preferences. 777bd pro uses the following types of cookies:

6.1 Essential Cookies

These cookies are necessary for the basic functioning of the website — such as maintaining login sessions and performing security checks. They cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferred language, game category, or display settings. They make your experience more convenient.

6.3 Analytical Cookies

We use analytical cookies to understand how the website is being used. This information is processed in aggregate and is not used to identify any individual.

You can control cookies by changing your browser settings. Please note that disabling essential cookies may cause some parts of our service to not work correctly.

7 Data Retention Period

777bd pro retains your information only for as long as necessary. Retention periods may vary depending on the type of information:

• Account Information: For the full duration your account is active and, after closure, for a set period as required by legal obligations.
• Financial Transaction Records: Retained for the applicable period to meet legal obligations.
• Gaming History: For the period necessary to resolve disputes and maintain responsible gaming policies.
• Cookie Data: For the period defined by each cookie type — generally deleted at the end of a session or after a set time.

Once the retention period expires, we securely and permanently delete or irreversibly anonymise your data so that you can no longer be identified from it.

8 Your Rights Over Your Information

As a registered user of 777bd pro, you have certain important rights over your personal information:

8.1 Right to Access

You may ask us at any time what information we hold about you. We will provide this information within a reasonable timeframe.

8.2 Right to Correction

If any information in your account is incorrect, you may request a correction. We will verify and make the correction promptly.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, we may have a legal obligation to retain some information for legal compliance or dispute resolution purposes.

8.4 Right to Withdraw from Marketing Communications

You may stop receiving promotional messages at any time. However, it is not possible to stop essential account-related notifications.

To exercise these rights or to learn more about our data protection practices, contact us through the support centre described on our Responsible Gaming page.

9 Protection of Minors' Information

777bd pro strictly follows a 21+ age policy. We do not knowingly collect or process personal information from anyone under the age of 21.

We have age verification measures in place at the time of registration. If we become aware for any reason that a user is under 21, we will immediately suspend their account and delete the collected information.

If a parent or guardian suspects that their child has registered on our platform, please contact our customer support immediately.

10 Changes to the Privacy Policy

777bd pro reserves the right to amend this Privacy Policy as needed. This policy may be updated due to changes in services, technical upgrades, or changes in legal requirements.

For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email or mobile number
• A visible notice will be displayed on our website
• The "Last Updated" date at the top of this page will be changed

If you continue to use our services after the updated policy is published, you will be considered to have agreed to the revised policy. If you have any questions about any changes, please contact us.